Our weekly newsletter provides a brief snapshot of issues we have been working on internally, research topics we have been pursuing, or interesting articles or media that have come across our desk and impacted our thinking.
September 11, 2019
Here is a topic, written about in 2016, that we have been thinking about lately: Unpleasant Design When you make something annoying, on purpose When a Chenmarker recently spent the night sleeping on the floor of the Reykjavik Airport because all of the available seats in […]
September 11, 2019
Here is something that caught our eye this week: People Like Us Do Things Like This, Part 2 What it means to be a Chenmark company As we mentioned two weeks ago, we recently had the pleasure of listening to Seth Godin speak at a […]
September 11, 2019
Here is something that caught our eye this week: People Like Us Do Things Like This, Part 1 What it means to be a Chenmark company A few months ago we had the pleasure of listening to Seth Godin speak at a food industry trade […]
August 9, 2019
Here is something that caught our eye this week: #HW(ct)PO Hard Work (continues to) Pay Off As Crossfit fans among our readership know, last week was the annual Crossfit Games, where qualifiers from around the world converge upon Madison, Wisconsin to compete in a multi-day fitness competition designed to […]
August 2, 2019
Here is something that caught our eye this week: Systems Dieting “There is nothing that stays without effort” This week we participated in a multi-day professional development session along with many of our team members. Having gone through our fair share of leadership books, podcasts, […]
July 26, 2019
Here is something that caught our eye this week: Wade Saves the Day The customer experience is defined on the front line. We recently enjoyed this video of a WestJet flight attendant making the mundane task of delivering flight safety instructions during take-off into a moment […]