Our weekly newsletter provides a brief snapshot of issues we have been working on internally, research topics we have been pursuing, or interesting articles or media that have come across our desk and impacted our thinking.
August 9, 2019
Here is something that caught our eye this week: #HW(ct)PO Hard Work (continues to) Pay Off As Crossfit fans among our readership know, last week was the annual Crossfit Games, where qualifiers from around the world converge upon Madison, Wisconsin to compete in a multi-day fitness competition designed to […]
August 2, 2019
Here is something that caught our eye this week: Systems Dieting “There is nothing that stays without effort” This week we participated in a multi-day professional development session along with many of our team members. Having gone through our fair share of leadership books, podcasts, […]
July 26, 2019
Here is something that caught our eye this week: Wade Saves the Day The customer experience is defined on the front line. We recently enjoyed this video of a WestJet flight attendant making the mundane task of delivering flight safety instructions during take-off into a moment […]
July 12, 2019
Here is something that caught our eye this week: Chenheads Turning obscure markets into scalable businesses Back in 2015, we wrote a piece about the sneaker market. As a reminder, some of us think of shoes just as… well, shoes, while others get pretty passionate […]
July 1, 2019
Here is something that caught our eye this week: Rent-A-Goalie A wonderful example of the spirit of small business One of the things we find delightful about our chosen field of work is that it opens our eyes to all sorts of unique and innovative […]
June 24, 2019
Here is something that caught our eye this week: Sayin’ No, No, No, No, No Investment advice from Destiny’s Child There are a fair number of people who struggle to say “no” to incoming requests, be they personal or professional, even if those requests don’t […]