Our weekly newsletter provides a brief snapshot of issues we have been working on internally, research topics we have been pursuing, or interesting articles or media that have come across our desk and impacted our thinking.
January 28, 2020

Weekly Thoughts: 98 Degrees

Here is something that caught our eye this week: 98 Degrees Just when you think you know something   Anybody with children knows how quickly plans get thrown out the window when a kid wakes up with a fever (for those without, any childcare or school plan […]
May 27, 2019
chicago

Weekly Thoughts: The Average Man

Here is something that caught our eye this week: The Average Man Turns out, measuring customer satisfaction on a scale of 1-10 isn’t a silver bullet   Some thoughts, first posted in 2016, about what it means to be average.      Today, the concept of […]